TALICO PUBLISHING
Privacy Policy
Talico Publishing respects your privacy and is committed to handling personal information responsibly and transparently.
Last updated: 9 September 2026
This Privacy Policy explains how Talico Publishing (“Talico Publishing”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit talicopublishing.com, contact us, download reader resources, subscribe to our emails, or otherwise interact with us.
We handle personal information in accordance with applicable Australian privacy laws and seek to follow the principles of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
1. Information We May Collect
Depending on how you use our website, we may collect:
your name;
your email address;
information you provide through website forms or correspondence;
your subscription preferences;
information about resources you request or download;
technical information such as your IP address, browser type, device type, and website usage information;
information collected through cookies or similar technologies; and
any other information you choose to provide to us.
You are not required to provide more personal information than is reasonably necessary to use our website or access our services.
Because some Talico Publishing content discusses narcissistic abuse, trauma, relationships, and recovery, you may choose to provide information of a personal or sensitive nature when contacting us. Please only provide information that is necessary for your inquiry.
We do not intentionally collect health or other sensitive information for profiling, diagnosis, treatment, or clinical purposes.
2. How We Collect Personal Information
We may collect personal information when you:
subscribe to our mailing list;
request a free chapter, bonus material, worksheet, guide, or other reader resource;
complete a form on our website;
contact Talico Publishing;
communicate with us by email;
participate in a survey, promotion, or similar activity; or
browse or interact with our website.
Some technical information may be collected automatically through website technology, cookies, security tools, analytics services, or our hosting provider.
3. How We Use Your Information
We may use personal information to:
provide resources or information you have requested;
respond to questions or correspondence;
manage our email subscriber list;
send newsletters, book updates, reader resources, announcements, or promotional material where you have consented to receive them;
administer and improve the Talico Publishing website;
understand how visitors use our website and resources;
maintain website security and prevent misuse or spam;
keep appropriate business records; and
comply with legal obligations.
We do not sell or rent our mailing list or personal information to third parties.
4. Email Marketing and MailerLite
Talico Publishing uses MailerLite to manage email subscriptions, email campaigns, and some website forms or resource-delivery processes.
When you subscribe or request a resource that includes an email subscription, information such as your name, email address, subscription status, and interaction with our emails may be processed through MailerLite.
We will only send marketing communications where we have an appropriate basis to do so, including your consent where required.
Every marketing email will provide a way to unsubscribe. You may unsubscribe at any time by using the unsubscribe link contained in our emails or by contacting us.
Unsubscribing from marketing emails will not necessarily prevent us from sending a non-promotional message where it is necessary to respond to an inquiry or provide something you have specifically requested.
5. Overseas Processing and Storage
Some of the third-party services we use operate or store information outside Australia.
MailerLite services for customers located outside the European Economic Area, United Kingdom, and Switzerland are provided by MailerLite, Inc. in the United States. MailerLite also uses infrastructure and service providers in other jurisdictions, including within Europe.
As a result, personal information processed through MailerLite may be stored or processed outside Australia, including in the United States and European Union/European Economic Area.
Other website, hosting, security, analytics, or technology providers may also process information in countries outside Australia.
Where we use third-party service providers, we seek to use reputable providers with appropriate privacy and security practices.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
make the website function correctly;
remember preferences;
improve website performance;
understand how visitors use the website;
measure the effectiveness of website content; and
help protect the website from spam, fraud, or misuse.
A cookie is a small data file stored on your device by a website.
You can usually control or disable cookies through your browser settings. Disabling some cookies may affect the way parts of the website function.
Where third-party analytics or website services are enabled, those providers may collect technical information in accordance with their own privacy policies.
7. Third-Party Websites and Retailers
Our website may contain links to third-party websites or services, including online retailers, social media platforms, or other external resources.
For example, Talico Publishing books may be purchased through third-party retailers such as Amazon rather than directly through this website.
When you leave our website and interact with a third party, that organization’s privacy policy and terms apply. Talico Publishing is not responsible for the privacy practices of external websites or services.
We do not receive your full payment-card information when a purchase is completed entirely through a third-party retailer.
8. Reader Resources
Talico Publishing may offer downloadable worksheets, bonus materials, guides, chapters, or other resources.
Where an email address is required to receive a resource, we will explain at or near the point of collection whether providing your details will also subscribe you to ongoing communications.
You may unsubscribe from marketing communications at any time.
9. Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorized access, modification, or disclosure.
These steps may include the use of reputable website hosting, password protection, access controls, security software, and established third-party service providers.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business and record-keeping purposes, or as required by law.
Email subscriber information may remain within our email platform until you unsubscribe or request deletion, subject to information we may need to retain to record an unsubscribe request or comply with legal requirements.
Information that is no longer required may be deleted, de-identified, or securely disposed of where appropriate.
11. Accessing or Correcting Your Information
You may contact us if you would like to:
ask what personal information we hold about you;
request access to your personal information;
correct inaccurate or outdated information;
withdraw consent where applicable;
unsubscribe from communications; or
request deletion of information where appropriate.
We may need to verify your identity before providing access to or changing personal information.
12. Privacy Inquiries and Complaints
If you have a question or concern about how Talico Publishing has handled your personal information, please contact us through the Contact page at talicopublishing.com.
Please provide enough information for us to understand and investigate your concern.
We will aim to respond within a reasonable period.
Where the Privacy Act applies and you are not satisfied with our response, you may also be entitled to contact the Office of the Australian Information Commissioner (OAIC).
13. Children
Talico Publishing’s website and publications are primarily intended for adults.
We do not knowingly seek to collect personal information directly from children through our mailing list or marketing activities.
If we become aware that personal information has been provided by a child in circumstances where it should not have been collected, we will take reasonable steps to address the situation.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, service providers, or legal requirements.
The current version will be published on this website and the “Last updated” date will be amended when changes are made.
15. Contact
Talico Publishing
Canberra, Australian Capital Territory, Australia
Website: talicopublishing.com
For privacy inquiries, please use the Contact page on our website.